Answers to frequent questions

Registration

There are 3 stages for Online registration:

  • Registration for the session (compulsory)
  • Accommodation (or you can make your own arrangements to book accommodation)
  • Meals (you can choose to have your meals on the site in the canteen at the sessions, or you can make your own arrangements)

Online registration remains open up to 8 days before the session, unless the session is fully booked (registration will then be closed in advance).

REIMBURSEMENT TERMS

If your session is cancelled, you will receive a full refund of the fees paid in advance on our registration site:

  • Registration Fees
  • Accommodation (if organized by us)
  • Meal ticket at the session canteen

If you had paid by credit card, the refund will be credited directly to the card used for online registration, within 1 to 4 weeks after the announcement of the cancellation of the session.

If you had paid by bank transfer, please send to inscription@paray.org  or emmaresa.accueil@paray.org your full bank details to make this refund before August 31, 2020. Please include your file or registration number N-0000 and the dates of your session.

You can also send us your request by mail to the following address:

EMMA Association
Sessions
BP 40007
71601 Paray-le-Monial Cedex (France)

However, your registration will be donated to EMMA if ever you do not send anything before August 31, 2020.

We will make every effort to reimburse you as soon as possible, however, it may take approximately 1 to 4 weeks to process your application.

The reimbursement of any accommodation booked under other conditions (AirBnb, hotel, bed and breakfast) will not be covered by the organization of the sessions.

Moving about

Meals

We offer you the possibility of taking your meals on the site of the sessions. A canteen is set up on the site of the sessions. Breakfast, lunch and dinner are served there throughout the session. You must be registered for the session to use the canteen and be wearing your badge or wrist band. At the entrance to the canteen you will be asked for a meal ticket. When you register you can purchase meal tickets for breakfasts, lunches and dinners at a preferential rate. It is possible to purchase meal tickets on site at the normal rate, at the session reception desk.

You can also make your own arrangements for your meals.

Accommodation

When you register, we offer you various types of accommodation: in a boarding school, gymnasium or tent (tents organized by us). Your accommodation is allocated when you register. The various types of accommodation are allocated as and when registrations are made. Accommodation closest to the location of the sessions is allocated first.
You can also make your own arrangements to book accommodation.

Financial questions

Children and adolescents

The sessions

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I need help registering

Call us on 00 33 (0)3 85 81 56 00 (press “1” then “2”)

Monday to Friday (except public holidays) from 9.00 am to 12 noon and from 2.00 pm to 5.00 pm (4.30 p.m. on Friday)

or leave your contact details on sessions@paray.org and we will get back to you.